Privacy Policy

Gary and Sue Photography Ltd Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you fill in a form or talk to us.

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, participate in competitions and offers and when you tell us about your family and your requirements.

How will we use the information about you?

We collect information about you to be able to fulfil and process your order, manage your account and, if you agree, email and contact you about our other products and services we think may be of interest to you. You have a right at any time to stop us contacting you for marketing purposes.

Gary and Sue Photography Ltd will not share any of your information with anyone else, unless instructed to do so by any fraud prevention agencies.

Access to your information and correction.

You have a right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email gary@garyandsuephotography.com or write to us at Gary and Sue Photography Ltd, The Studio, 27 Heol Urban, Llandaff, Cardiff CF5 2QP. We may make a small charge for this service.

To ensure that your information is accurate and up to date, you may ask us to correct or remove information you think is inaccurate.

When running competitions and promotions

We usually ask for the following when we are running competitions and promotions, or anything related to our ‘Online’ or ‘At Event Marketing’.

Name, Address, Contact Email, Contact Telephone number, demographic postcode and at times preferences.

Other information in relation to specific competitions may be asked for like children’s ages and pet breed.

When buying a gift or voucher, we will also ask for the recipient’s name and address.

Any other information requested will be in connection with your enquiry, any special offers and as stated competitions.

Personal data that we capture during marketing promotions and competitions is always subject to an opt in policy to comply with 2018 GDPR legislation but if you wish to have your details deleted, Email the studio on info@garyandsuephotography.com and ask to have all your personal information deleted. This is guaranteed to be done within 30 days to meet 2018 GDPR legislation. We will retain information as required by current HMRC and other Governmental Rules.

Your personal details are available to see at any time via a request which we try and complete in 7-14 working days unless extreme circumstances, otherwise guaranteed to be within 30 days to comply with GDPR legislation. We may make a small charge for this service.

Data Security

We take appropriate steps to maintain our contact information in a secure format and environment to prevent unauthorised usage. Our staff are bound by contract to our GDPR policy.